Monday, December 5, 2011

AppleCare Protection Plan for iPod touch and iPod classic (NEWEST VERSION) [Retail Packaging]


Manufacturer : Apple Computer
Model : MC249LL/B
ASIN : B0045EPIG8
Price : 59$
Last Price : 44.95$(Discount 23.8135593220339%
See Special Offers

Amazon.com Product Description

Every iPod comes with complimentary single-incident telephone technical support within 90 days from the date of purchase and one year of hardware service coverage. The AppleCare Protection Plan for iPod extends your service and support coverage for your iPod, its included accessories, and iTunes to two years from the original purchase date of your iPod.

This AppleCare plan (MA518LL/B) cover the iPod touch and iPod classic. With this plan, you get direct access to Apple experts for answers by phone and anytime access to web-based resources. Should your iPod or the included accessories need service, Apple-authorized technicians will repair it or provide a replacement using genuine Apple parts. (For iPod shuffle or iPod nano, see the MA964LL/B AppleCare Protection Plan.)



Extend your coverage to two years of service and expert telephone support.

Key Features
Comprehensive service and support

  • Extends telephone support up to two years
  • Extends hardware coverage up to two years
  • Provides expert support for both Mac and Windows users
Protection for the iPod and iTunes solution
  • Covers iPod and included accessories: iPod battery, iPod earphones, other accessories in the iPod box
  • Supports iTunes and connection with iPod
Quality and convenience backed by Apple
  • Offers award-winning technical support
  • Provides a convenient toll-free telephone number
  • Guarantees genuine Apple replacement parts
  • Permits transfer of the plan between owners

Investment protection
Apple recommends that you purchase the AppleCare Protection Plan with your new iPod to take maximum advantage of the coverage the plan provides. This comprehensive plan is available for all iPod models within their one-year limited warranty that connect to either Macintosh computers or Windows PCs.

One Number to Call for Help
Because Apple creates both the iPod and iTunes, they form a truly integrated solution for digital music and more. If you ever have a question about their use, you'll have direct telephone access to Apple's own technical support group--the people who know iPod and iTunes best. AppleCare representatives can help troubleshoot your iPod and its connection with iTunes. Apple offers the same complete service for both Mac and Windows users.

Peace of Mind at Home or on the Road
With iPod, you can take your entire music collection everywhere you go. But should your iPod need service, the AppleCare Protection Plan gives you the peace of mind of knowing that Apple provides global repair or replacement coverage.

Product Description

AppleCare Protection Plan For iPod Touch or iPod Classic - MC249LLB. Extends The Standard Single Year Of Protection To Two Years. Standard Complimentary 90-Day Phone Support Is Extended To A 2-Year Plan. Direct Access To Apple Experts. Global Repair Coverage. Mail-in Repair. Carry-in Repair. Use With a Mac or PC. For iPod Touch or iPod Classic
Most Helpful Customer Reviews

29 of 32 people found the following review helpful:
No reall added value
This review is from: AppleCare Protection Plan for iPod touch and iPod classic (NEWEST VERSION) [Retail Packaging] (Electronics)
It was very challenging to find the details of what is covered. Originally the Apple site simple said "Your iPod" but that is not the case. It covers additional support questions for a year and extends the manufacturers defect coverage for a year. It also covers the headphones and power/USB cable. None of which was worth it. What you really want is accidental damage coverage which is the most likely problem you will experience.

The plan is designed to make money for apple with very little incremental cost to them. ou are better off getting an instore warranty. Many Visa/Mastercard have an extended warrany benefit that extend the manufacturers warrant and covers loss or damage. It is probably easier to use an instore plan but is it worth 25% or more of the cost of the iPod.

I say Stay Away from the Apple Care plan!

Note: I purchased two plans and called Apple 4 times now. None of my problems have been "covered" and each time they tell me to go see a Genius at the Apple store.


20 of 23 people found the following review helpful:
So... my 6gen 80 meg iPod crapped out....
  
This review is from: AppleCare Protection Plan for iPod touch and iPod classic (NEWEST VERSION) [Retail Packaging] (Electronics)
What happened? The play spot on the click wheel seemed to have died. Luckily I bought the Apple Care protection for it. So it's a year and a half after I got the pod and noticed that it was still under Apple Care. Thinking that the RMA process would be annoying and time consuming, I decided I would short circuit the phone portion of the process and made a reservation at the Genius Bar in the Apple store in the local mall for the next day. I showed up, showed the guy my ipod and he agreed that the button was dead... Whereupon he disappeared into the back for a couple of minutes. I figured he was trying to get info on how to start an RMA on an old gen bit of kit... instead he brings out a NEW (or referbed, can't tell... it was blemish free, anyway) iPod, hands it over and tells me that the serials have been transferred and the remaining time on my extended protection plan has been transferred as well. All I had to do was go home and plug it into itunes.

Are protection plans worth it? Most of the time no.. but even so I'll still buy Apple's just because if it IS needed, it's so easy to work through. Ask others about the hoops that have to be jumped through for most extended warranties... The bother itself makes them not worth while most of the time. If they worked like Apple's, I'd buy them more often... and I'll always get the Apple flavor.


30 of 37 people found the following review helpful:
A Simple Piece-of-Mind Warranty Extension for your iPod!
This review is from: AppleCare Protection Plan for iPod touch and iPod classic (NEWEST VERSION) [Retail Packaging] (Electronics)
AppleCare has been Rated at the TOP in Phone/On-line Customer care, Product / Warranty Coverage, & Consumer Satisfaction, now going on 10 years or longer.
We are a Cross-Platform Business with Mac & PC Windows hardware, software and peirpherals, and while we spend most of our time dicking around with misfiring Window boxes, we have been very impressed with Mac Products (iMac's, MacBook's, iPhone's & iPods) for the last 6 years. Yes, they cost more, but they not only operate Flawlessly longer, and their 'Re-Sale Value' remains at the top, but, like my original 2004 G4 all-Aluminum 15", HD Wide-screen, MacBook, it remains Elegant, which I cannot say the same for the Dell's and HP's Laptops, that we just give away to our favorite charities.
That said, probably the number item that we have had to send in for Repairs or Replacement the most has been our ever-growing army of iPods, mostly due to Accidents, some due to either a battery issue, and have had only one (1) iPod with a hardware glitch.
* Important Coverage Point to Note is that this AppleCare Warranty, ALSO Covers the iPod, battery, earphones, and other accessories included in iPod box!!!!
* Apple makes it Painless to register and to check your Warranty Status, On-line, and gives you several Options, in handling any Product Warranty Issues.
* [...]... is a good place to start.
* Recommend that you buy AppleCare Protection Warranty on Amazon or any other vendor that gives you a better deal than Apple's home site.

Most Recent Customer Reviews

apple protection plan
I purchased a new ipod touch for my son for christmas...its is not even 8 months old when it completely quit working.
by kking

Peace Of Mind In A Small Box
I bought this AppleCare plan because I seem so adept at goofing up my iPod touch. I have made use of and enjoyed good results from contact with Apple support during the 90 day...
by BDRand

Must and very helpful
I have had several products from Apple. While they are of excellent design quality, sometimes they do have issues.
by Anandh "Krish"

I-Pod Touch is Great.
I needed a new MP3 player, so finally decided to invest in an Apple I-Pod touch. It's wonderful. There's so much more to it than the music functions. It's awesome.
by Catherine S. Blind

No sense in paying more to Apple when you can buy the same thing at Amazon for cheaper.
If you don't know what an Applecare Protection Plan is, it's simply a number. It's just a box with only one important thing.....
by raiderred

AppleCare -- Yes or no???
I have been an Apple user since 1985 and with every major Apple, I have purchased this form of "insurance," Over the years it has been used on two machines, an Apple computer...
by G. W. Bannon

I hope it goes unused
It's kind of tough reviewing something I've never used and hope that I don't ever have to use. But I guess the peace of mind just knowing if anything should go wrong with my iPod...
by Danger Girl

The price was good
First apple store give me hard time because was hard to register it until i call to apple store because they want you printer how much you pay for it and where you but it but...
by Super Cardone

One of the Best Warranty Plans
I bought this for my 32gb Ipod touch because I have learned the hard way that it is better to be safe than sorry (especially with electronics)and sadly I had to use it within two...
by Jennifer Rae Flores

Apple to the Rescue
Received the plan in the mail quickly. Logged on to Apple and could not get it register. Called the Apple help number and was provided excellent assistance in registering the...
by David

See More Facebook And Join

No comments:

Post a Comment